At CARGONINJA Logistics Services Private Limited, we aim to make your payment process secure, transparent, and convenient. This Payment Policy outlines the terms and methods of payment for our logistics services.
1. Accepted Payment Methods
We accept the following payment options:
- Credit and Debit Cards (Visa, MasterCard, RuPay, etc.)
- Net Banking (all major banks)
- UPI Payments (Google Pay, PhonePe, Paytm, etc.)
- Bank Transfers (for bulk/corporate orders)
- Cash on Delivery (COD) – available for select services and locations
2. Payment Terms
- All payments must be completed before service dispatch unless otherwise agreed in writing (e.g., for corporate accounts or special arrangements).
- For regular or contractual clients, invoices are typically payable within 7 to 15 business days from the invoice date, unless otherwise specified.
3. Advance Payment
For certain large shipments or customized services, we may require full or partial advance payment before processing the order.
4. Payment Confirmation
Once your payment is successfully completed, you will receive a payment confirmation email or SMS with your transaction details and invoice.
5. Security
We use secure and trusted payment gateways to ensure your transactions are safe and protected. We do not store your sensitive payment information on our servers.
6. Failed Transactions
If your payment fails due to technical reasons or is declined by your bank, please try again or contact your payment provider. If the issue persists, feel free to reach out to our support team for assistance.
7. Disputes & Chargebacks
If you believe there is an error with your payment, please contact us immediately. We will work with you to resolve the issue promptly. In case of any unauthorized transactions, please notify your bank or payment provider as soon as possible.
8. Contact Us:
For any payment-related queries, please contact us at:
Phone: +91 97481 30615
Email: cargoninjalogisticsservicespvt@gmail.com