Frequently Asked Questions:
1. What services does CARGONINJA provide?
We offer a full range of logistics services, including express courier delivery, freight and cargo shipping, warehousing, last-mile delivery, and customized logistics solutions for businesses of all sizes.
2. How can I track my shipment?
You can track your shipment using the tracking number provided at the time of booking. Simply visit our website’s Track Your Shipment page and enter your tracking ID to get real-time updates.
3. What areas do you cover?
We provide logistics and delivery services across India, covering urban, semi-urban, and many rural areas. For specific locations, please contact our support team.
4. What is the estimated delivery time?
Delivery times vary based on service type and destination. Standard deliveries usually take 3–5 business days, while express services can be completed within 24–48 hours.
5. How can I book a shipment?
You can book a shipment online through our website or contact us directly by phone at +91 97481 30615. For bulk orders or customized solutions, please reach out to our sales team.
6. What should I do if my package is delayed or lost?
In the rare event of a delay or lost shipment, please contact our customer support immediately with your tracking number. We will investigate and resolve the issue as quickly as possible.
7. Do you offer cash on delivery (COD) services?
Yes, we offer COD services for select locations and service types. Please inquire at the time of booking to confirm availability.
8. How are shipping charges calculated?
Shipping charges depend on the package’s weight, dimensions, destination, and chosen service type. You can get an estimate using our online rate calculator or by contacting us.
9. What payment methods do you accept?
We accept payments via credit/debit cards, UPI, net banking, bank transfers, and cash on delivery (for eligible services).
10. Who do I contact for corporate or bulk shipping solutions?
For corporate accounts or bulk shipping needs, please reach out to our sales team at +91 97481 30615 or email us at cargoninjalogisticsservicespvt@gmail.com. We offer customized logistics plans and competitive pricing.